Student Accommodation in London, Wembley

Changes can be made to the contract after it has been signed. Any requests for changes to the contract must be made in writing to the residence in question. Any changes to the contract (such as changes in room standard, contract length or payment plan) will incur a £? administration fee and will be subject to availability and local management discretion. Read More ...

It is possible to terminate your contract within the guidelines of our cancellation policy.  if you can to find a replacement student for your room. Until a replacement has been found and signed a contract you will remain responsible for any payments due. Termination of the contract will incur a £? administration fee. Please contact the local management team before you terminate your contract. Read More ...

Rooms are allocated on the following basis:

Room type ( Deluxe Flat/ Studio or Penthouse Apartment)

Contract length

Gender

Year of study

Other preferences

Victoria Hall endeavours to allocate students to flats that are appropriate to their situation and preferences, although it is not always possible to satisfy everyone. There is a section in the application pack for you to state any preferences about who you would like to live with. Read More ...

Limited car parking is available at some of our halls, please check details of the residence of your choice and then contact the management suite to check availability. Read More ...

The standard package is 4mb upgrades are available via our provider including IPTV.  Check with the local Management office for details. Bandwidth is managed and is not to be used for illegal purposes. Tenants using the internet for illegal gains could potentially have their internet access barred and risk prosecution from FACT (Federation Against Copyright Theft). Victoria Hall Ltd and associated broadband providers will not condone any illegal use of the internet and wireless bandwidth sharing is not permitted. All residents wishing to use the internet services must sign up to local terms and conditions of use. Read More ...

Some rooms have a telephone which can be used to make both internal and external calls (check details of the residence of your choice to find out whether your room will have a telephone). To make external calls it is necessary to buy a telephone card from reception. Your telephone can be used to contact other bedrooms, reception and security, free of charge. Read More ...

Our residences have a team of staff on-site to help students with any issues which arise. Outside of office hours we manage a team of Caretakers who are always on-site and are on call to assist students with any problems or issues they might have during what may be their first experience away from home. In addition all of our residences have 24-hour on-site security, CCTV, electronic access control and individually secured rooms. Read More ...

Smoking areas are residence-specific, so please contact your choice of residence to check where you can smoke. As a general rule, there is no smoking in any shared areas, e.g. kitchen/lounges, common rooms, corridors, stairwells, lifts or office areas. Read More ...

All our residences provide you with an extensive kitchen pack this ranges from Pots and pans right down to Knives and forks.  We provide you with a Fridge freezer, microwave and Hob cookers. Read More ...

Bedding is not supplied unless by prior arrangement. Many sites offer the facility to pre-order a "bedding pack" please contact local teams for information and cost. Read More ...

All visitors must report to the main office and sign in. This is for reasons of safety, security and, in the event of an emergency; the management team will know who is on-site. Entrance and exit to the residences have a 24-hour security presence on-site to ensure that all visitors are valid and that the residence is kept secure. Comprehensive CCTV coverage is available at all residences. Read More ...

The Victoria Hall team hopes that all students will endeavour to "get on with" their flatmates who could be from differing backgrounds and cultures. If a student is extremely unhappy then room changes can be considered (subject to availability and a £? administration charge). It is important to remember that moving to University is a stressful time, and that initial teething troubles are usually resolved within the first few weeks. Read More ...

All of our residences are staffed 24-hours a day, 7 days a week with trained Caretakers.  You can always find a member of our Management team between 8am to 6pm. Read More ...

We provide 24-hour security, CCTV, electronic access control with Caretakers on duty in all of our residences.  Access is limited to residents, their authorised visitors, Victoria Hall Ltd staff and nominated contractors. Fire alarms are tested weekly, appropriate emergency signage is displayed. Fire evacuation drills undertaken at the start of each academic year. Residents are asked to help us ensure Victoria Hall Ltd residences remain safe by applying the residence safety rules (issued locally) and reporting anything suspicious to the staff. Read More ...

There are cycle racks on most sites where students can lock their bikes. These are left at the owners' risk. No bikes are allowed in the flats. Motor Cycles are allowed at the discretion of the local management team. Read More ...

To make things easier when you come to move in please ensure you have completed all the relevant documentation prior to moving in: i.e. paid your rent or have a copy of your student loan schedule (where applicable), provide us with photographic ID and signed copies of both of your tenancy agreements. With this all complete you will receive confirmation from your residence.  Bring proof of your ID and you will be shown to your room – Its as easy as that! Failure to complete and return the necessary documents will inevitably cause you and others delay. If you are unable to move in between 8am and 6pm, please contact the residence of your choice directly to arrange a more appropriate time.  Please also note that cars can only be parked for a short time to allow unloading. At move-in time, there will be many hundreds of students, parents, and friends all unpacking and moving in. Read More ...

As a student you are exempt from paying council tax. Your university will provide you with an exemption form at enrolment, a copy of which you must hand to the local residence team within 7 days of arriving. Failure to do this could mean that you will be liable for council tax. Key workers are responsible for their council tax and must register with the council when they move in. Read More ...

You can use your student loan to pay your rent. It is imperative that we have evidence of your student loan information at the application stage. You will not be given your keys before providing payment or a valid student loan schedule. Read More ...

Your bank may charge you a fee to make a bank transfer into our account. It is your responsibility to pay this. Please ensure that you transfer enough money to cover both the rent and the transfer fee. Read More ...

To make a claim you will need to contact the insurance company direct, details are available from reception. Read More ...

Each residence has a laundry with washing machines and dryers. Read More ...

Post sent to the residence will be put directly into your post box or held at reception, which is open during standard office hours. Check with local staff for more details, including arrangements for parcels and recorded deliveries. Read More ...

Some residences provide a TV with a range of satellite and terrestrial channels in communal kitchen/lounges. Check details of the residence of your choice for more information. Read More ...

Victoria hall provides a television but not the licence. Click the below links for further information on TV Licensing. TV Licensing, Students and the Law Moving home? Make sure you stay licensed!   Read More ...

You are responsible for ensuring that you leave your room and flat in the same condition that it was given to you. You will be asked to fill in and return an inventory to record the condition of your room and must do so within 48-hours of moving in. Generally speaking, blu-tac, white-tac or pins put into walls will require re-painting after you have left and you may be charged in line with our standard schedule of charges. The management team will carry out several room and flat inspections at the end of your contract and we would advise you to make an appointment for inspection well in advance. Read More ...

It is the students own responsibility to clean their room and they are jointly responsible for cleaning their flat. The stairs and hallways outside the flats are cleaned on a regular basis by Victoria Hall staff. Some residences can offer an additional cleaning service for an agreed fee. At the end of the tenancy, flats must be returned in good condition or additional charges may be levied. Some residences have kitchens/lounges/corridors cleaned – see local staff for details. At the end of contract, any cleaning required in students' responsibility areas will be charged back to the student(s). Read More ...

Victoria Hall cannot accept foreign currency of travellers cheques as payment. Victoria Hall would advise that the safest and simplest way to make payment is by Credit/Debit card, bank transfer or cheque at the start of your contract. Read More ...

As the property laws are different outside of these countries it is not possible to have a guarantor based elsewhere. If you cannot provide a suitable guarantor, you will need to ensure your rent is paid with cleared funds, in full, prior to your arrival at the residence. Read More ...

Please make all cheques payable to: Victoria Hall Ltd Read More ...