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Best Private Halls Provider 2011

Best Private Halls Provider 2011
Awarded by National Student Housing Survey

 

International Accommodation Quality logo

International Accommodation Quality Mark 2011

 

National Code Assured Accommodation

Member of National Codes of Standards for Larger Developments

Student Accommodation in Manchester,
Higher Cambridge Street

FAQ's

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We are based in University cities across the UK. To view our UK locations check out the Locations page on the website. Read More ...
To find out when we have viewings please contact the relevant Management Office. You can do this for Manchester I by telephoning 0161 908 7000, emailing Manchester.hcs@victoriahall.com or you can call in if you are passing. An appointment will be made for you to view a standard flat and bedrooms. Read More ...
All of our rooms for the academic year are reserved exclusively for the use of Manchester Metropolitan University. Should you wish to book a room then please contact: Manchester Metropolitan University Accommodation Office Tel: 0161 247 2958 Email: accommodation@mmu.ac.uk Website for online applications: www.mmu.ac.uk/accommodation/manchester/how-to-apply Read More ...
To take out a tenancy with us you need to be eligible for council tax exemption. This applies to all full time students and some part time students, if you are unsure your University or college should be able to advise you whether you are exempt.   Read More ...
All of our rooms are for single occupancy only. Read More ...
We have rooms available throughout the summer months for students and non-students. Please contact us to get further information and make a booking. Read More ...
All flats come with a cooker, hob, microwave, toaster and kettle provided. We also supply an extensive kitchen pack which includes cutlery, crockery and pans for you to use. Read More ...
Bedding is not supplied unless by prior arrangement. Contact the Manchester I office before you arrive for information and costs if you require this facility. Read More ...
All flats have a direct dial telephone supplied within the hallway. Calls between flats and to the Management Office are free. To call out, residents are provided with an individual pin on request. Telephone bills are printed on the 1st of every month and must be paid within 7 days. Payments are made in Reception. It is also possible for you to arrange for a telephone line for your individual bedroom if you wish. Read More ...
TVs are provided in the lounges of each flat. Read More ...
Victoria Hall has a selection of TV channels from Freeview and Sky. Read More ...
Accommodation is available throughout the summer period so it is possible for you to move in early provided you book in advance. During busy periods availability can be limited so please book early to avoid disappointment. Read More ...
Make sure you bring your accommodation booking confirmation with you as well as some form of ID. If you have been asked to bring any additional items when making your booking make sure you have them with you as you will need to produce them before your keys will be issued. Read More ...
Victoria Hall has very limited parking on site. We do allow cars to use the car park (provided there is space in it) but request that each car only stays for 15 minutes in the car park whilst you are unloading. Management staff will be able to direct you to local car parks after this time. Limited parking is available on the surrounding streets. Read More ...
Victoria Hall has staff on site 24 hours a day. At the start of contracts we have extended opening hours and you are advised to arrive when the office is open. However if you arrive when the office is closed, instructions in our external noticeboard will advise you how to contact the member of staff on duty. Read More ...
You will be welcomed on arrival in our Management Office by a member of Victoria Hall staff. You will be asked to complete a registration card and provide any documents that are outstanding from you. Read More ...
Part of the University experience is meeting people from different backgrounds, interests and cultures. We hope that you will enjoy the diversity of University life, however should you be unhappy it is worth spending some time talking to your flatmates to try to come to some mutually agreeable solution. It is usually not possible for a room move unless an empty room is available. It is important to remember that moving to University is a stressful time and that initial teething problems are usually resolved within the first few weeks. Read More ...
It is not usually possible to change rooms after you have arrived. All rooms are allocated on a 42 week contract and unless another resident also requests a room swap we would be unable to change your room. Read More ...
Limited parking is available at Victoria Hall Manchester on a first come first served basis. The cost for parking is £150 for the year and you should enquire as to whether any spaces are available when you make your booking for accommodation. Read More ...
Parking is only available for those residents who have a parking space for the year. We are unable to offer any parking to your visitors. Local car parks are available and the staff can give you directions to these. Read More ...
Should visitors require access they will need to contact Reception or yourself to gain access. All visitors should be signed in at Reception, this is for reasons of safety, security and to ensure that in the event of an emergency, Management know who is on site. Visitors must be accompanied by residents at all times whilst on site. Read More ...
All our residences are staffed 24-hours a day, 7 days a week by trained Caretakers. The Management Office is open Mon-Thurs 9am to 6pm and on Fridays 9am to 5pm. Read More ...
The Management Office is open Mon-Thurs 9am to 6pm and on Fridays 9am to 5pm. On a weekend or Bank Holiday the office is open between 12-1pm to allow you to collect post, credit your laundry card and report maintenance. Read More ...
We provide 24 hour security with CCTV, electronic access control and a member of staff on site at all times. Our residents also have a responsibility for ensuring the site is kept secure and are asked to ensure the accommodation remains safe by not allowing access to non-residents and reporting anything suspicious to staff immediately. Read More ...
Smoking is not permitted in any area within Victoria Hall Manchester, this includes bedrooms, stairways and external courtyard areas. Read More ...
A bike store is available on site and can be accessed by contacting the Management Office. A deposit of £5 is needed for a bike shed key. Bikes are left at the owners’ risk. It is not possible to store your bike in the flats. Read More ...
A Cat 5 patch cable will be required to connect to the internet. These can be purchased from Reception. Prices for connection will be available closer to the start of contracts. Read More ...
Victoria Hall does not supply a TV licence for the television supplied in the lounge area of your flat. Please contact TV Licensing for further details. Read More ...
Basic insurance cover is provided for each resident. Details of your cover is provided within your welcome pack at arrival. Should you wish to make an insurance claim you will need to contact the insurance company directly. Read More ...
A laundry is provided with washers and dryers on site. A laundry card is required which can be obtained from Reception for a £5 deposit. Credit can be added to the card in multiples of £5 and £10 through a machine in Reception during office hours. Each machine cycle costs £1.50. Read More ...
Pigeon holes containing your post are located within Reception. You can collect your post during office opening hours. Parcels and Recorded mail will be signed for by Victoria Hall staff without liability. Read More ...
You are responsible for ensuring that you leave your room and flat in the same condition that is was given to you. You will be asked to complete and return an inventory to record the condition of your room upon arrival. Marks, including those caused by blu-tac, white-tac or pins will require painting once you have left and you may be charged in line with our advertised schedule of charges. Read More ...
Maintenance should be reported to the Management Staff during office hours. Read More ...
The Caretaker will attend to make the necessary repairs as soon as possible. Occasionally it will not always be possible to complete the repair on the first visit and a subsequent visit may be necessary. Repairs are responded to on a priority basis, please be aware that it may not be possible to attend to your problem the same day you report it, especially at busy times of the year. Read More ...
If you have a maintenance problem that needs urgent attention when the Management Office is closed you should contact the member of staff on site. The phone number is provided within your welcome information. The Caretaker will respond to your problem and do whatever is possible to resolve the issue, but it may not always be possible to complete the repair out of office hours. Read More ...
It is the resident’s own responsibility to clean their rooms and they share responsibility for the communal area of the flat. Management Staff will conduct monthly inspections and you are expected to ensure that your room and flat is clean on these days. Failure to meet the required cleanliness standards will result in external cleaning contractors being brought in, the cost of which will be passed onto the resident(s). At the end of the tenancy the bedroom and flat must be returned in a good, clean condition to avoid cleaning charges, again it is the responsibility of all residents to ensure the kitchen and lounge are clean. The block stairways are regularly cleaned by Victoria Hall staff. Read More ...
Occasional overnight guests are permitted provided your flatmates agree. All overnight guests must be signed in at Reception for safety, security and so that staff know who is on site in the event of an emergency. You must accompany your guests at all times whilst they are on site and you are responsible for their behaviour. Read More ...
No, Victoria Hall does not have guest rooms. Read More ...
No pets of any type are permitted at Victoria Hall. Read More ...
We hope that you never have any reason to be dissatisfied with the service we provide you. However if you have any issues that you would like to bring up with us please contact a member of staff in your Management Office who will endeavour to resolve the problem for you. Read More ...
You are expected to ensure that your room and flat are returned at the end of your contract in good condition. You must make sure that all areas within the flat are cleaned thoroughly and that all rubbish and unwanted items are removed from the flat to avoid any charges being incurred. Damage to the flat or missing items will be charged for. You must ensure that all outstanding invoices are settled prior to your departure. A final room and bedroom check will be completed at the end of your contract, you should arrange an appointment if you wish to be present when this takes place. Don’t forget to return your laundry card to get your £5 refund. Read More ...
During office hours they should be returned to the Management Office. If you move out when the office is closed you should put your keys in an envelope with your name and room number clearly marked on it, and return them to the member of staff on duty. Read More ...
Victoria Hall does not take deposits. All damages will be invoiced for after your departure Read More ...

 

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