Student Accommodation in Newcastle Upon Tyne

We are based in University cities across the UK. To view our UK locations check out the Locations page on the website. Read More ...

To find out when we have viewings please contact the relevant Management Office. You can do this for Newcastle by telephoning 0845 1689500, emailing newcastle@victoriahall.com or you can call in if you are passing. An appointment will be made for you to view a standard flat and bedrooms. Read More ...

Victoria Hall Newcastle is slightly different to most halls whereby we have a nomination agreement with both Newcastle University and Northumbria University therefore it is a requirement that all applications are made directly to the relevant Universities accommodation office and not to Victoria Hall.  Details for both Universities can be found under Links on the menu. Read More ...

To take out a tenancy with us you need to be eligible for council tax exemption. This applies to all full time students and some part time students, if you are unsure your University or college should be able to advise you whether you are exempt.   Read More ...

This provision may be requested when applying however cannot be guaranteed by either University. Read More ...

All of our single and deluxe rooms are for single occupancy only. Read More ...

The University will look at the room type you have requested, your year of study, gender and any other preferences and will try to allocate you to a flat that is suitable to your situation and preferences; however it is not always possible for your requests to be met. Read More ...

Yes you can however you must highlight this information on your application brochure once received from your relevant University and you will be required to fill in some additional paperwork once you have arrived at the hall and you will also be given an introductory tour from a member of staff to ensure you are happy with all policies, procedures, appliances and relevant documentation. Read More ...

There is a section on your application form where you can state any special requests. Whilst the University will do what they can to try to meet your requests, they cannot guarantee room type, flat type, location or the profile of the other residents in your flat. Read More ...

We have room’s available through-out the summer months for students and non-students. Please contact us to receive further information and make a booking. Read More ...

All flats come with a cooker, hob, microwave, toaster and kettle provided. We also supply an extensive kitchen pack which includes cutlery, crockery and pans for you to use. Read More ...

Bedding is not supplied unless by prior arrangement. Contact the Newcastle office before you arrive for information and costs if you require this facility. Read More ...

All flats have a direct dial telephone supplied within the hallway. Calls between flats, to the Management Office and between most other Victoria Halls are free. To call out, residents are provided with an individual pin on request, call credit is purchased in advance and calls are charged on a pay-as-you-go basis. It is also possible for you to arrange for a telephone line for your individual bedroom if you wish. Read More ...

A 4Mb broadband connection is provided to every room at Victoria Hall free of charge. If you want more, you can choose to upgrade to a 25Mb or even a 50Mb connection if you wish. Our provider also offers residents additional add-ons for TV, gaming and back-up. All residents wishing to use the internet services must sign up to the terms and conditions of use. To connect you will need a Cat 5 patch cable – if you don’t have one, we can provide you with one at Reception at a very competitive price. Read More ...

TVs are provided in the lounges of each flat however a TV license must be purchased.  Each bedroom also has a TV aerial socket. Read More ...

Victoria Hall has a selection of TV channels from Freeview and Sky. Read More ...

Victoria Hall Newcastle is for first year students only. Read More ...

Accommodation is available throughout the summer period so it is possible for you to move in early provided you book in advance however you will be charged by the weekly rate. Read More ...

Make sure you bring your accommodation booking confirmation with you as well as some form of ID. If you have been asked to bring any additional items when making your booking make sure you have them with you as you will need to produce them before your keys will be issued. Read More ...

Unfortunately parking in this area is extremely limited so we ask that you use the drop off zone which is located outside of the site for no more than 10 minutes and then find alternative parking which can be found in the immediate vicinity and surrounding area (maps will be available from reception at move in). Due to limited parking spaces particularly on move in days, Victoria Hall is unable to offer spaces within their car park at this busy time. Read More ...

Victoria Hall has staff on site 24 hours a day. At the start of contract we have extended opening hours and you are advised to arrive when the office is open. However if you arrive when the office is closed, contact the member of staff on duty using the number shown on the reception door or alternatively prior arrangements can be made if you know you will not arrive within the advertised opening times. Read More ...

You will be welcomed on arrival in our Management Office by a member of Victoria Hall staff who will issue you with relevant documentation and your keys, further information will also be found in your room. Read More ...

Part of the University experience is meeting people from different backgrounds, interests and cultures. We hope that you will enjoy the diversity of University life; however should you be unhappy it is worth spending some time talking to your flatmates to try to come to some mutually agreeable solution because it is usually not possible for a room move. It is important to remember that moving to University is a stressful time and that initial teething problems are usually resolved within the first few weeks and of course office staff are always on hand to offer support and advice. Read More ...

It is not usually possible to change rooms after you have arrived. All rooms are allocated on a 42 or 43 week contract and unless another resident also requests a room swap we would be unable to change your room. Read More ...

Unfortunately we are not able to offer any parking to students. Permits can be applied for through Newcastle City  Council for city car parking but as Victoria Hall is within walking distance of the University’s campus and all forms of public transport are situated so close to the hall and parking can often be difficult,  please think carefully whether bringing a car is absolutely essential. Read More ...

During quiet periods, it may be possible for your friends and family to park on site particularly to load or unload however as parking is extremely limited this will be down to the Hall Managers discretion. Local car parks are available and the staff can give you directions to these. Read More ...

Our accommodation has security gates at the entrances to ensure that only residents have access to the site. Visitors will need to contact Reception or yourself to gain access. All visitors should be signed in at Reception.  This is for reasons of safety, security and to ensure that in the event of an emergency, Management know who is on site. Visitors must be accompanied by residents at all times whilst on site. Read More ...

All our residences are staffed 24-hours a day, 7 days a week by trained Caretakers or Security Guards. The Management Office is open Mon-Thurs 9am to 6pm and on Fridays 9am to 5pm. Read More ...

The Management Office is open Mon-Thurs 9am to 6pm and on Fridays 9am to 5pm. On a weekend or Bank Holiday the office is open between 12-1pm to allow you to collect post, credit your laundry card and report maintenance. Read More ...

We provide 24 hour security with CCTV, electronic access control and a member of staff on site at all times. Our residents also have a responsibility for ensuring the site is kept secure and are asked to ensure the accommodation remains safe by not allowing access to non-residents and reporting anything suspicious to staff immediately. Read More ...

Smoking is not permitted in any area within Victoria Hall Newcastle; this includes kitchens/lounges, bedrooms, stairways and external courtyard areas.  A smoking area is provided outside of the pedestrian gate. Read More ...

Bike stores are available on site and are kept locked at all times.  There are a limited number of padlock keys available otherwise the key can be collected from and returned to reception. Bicycles are left at the owners’ risk and we fully recommend that the insurance we provide is upgraded to cover your bike. No bikes may be stored within the flats. Read More ...

A Cat 5 patch cable will be required to connect to the internet. These can be purchased from Reception. A CD is available to help you connect if you need it, as well as dedicated telephone support teams to help you if you have any problems. Read More ...

Victoria Hall does not provide a TV licence for the television supplied in the lounge area of your flat. Should you bring a television for your bedroom or access TV through your internet connection you will need to arrange for a separate TV licence. Please contact TV Licensing for further details. Read More ...

Basic insurance cover is provided for each resident. Details of your cover are provided within your welcome pack at arrival. Should you wish to make an insurance claim you will need to contact the insurance company directly. Read More ...

A launderette is provided with washers and dryers on site. A laundry card is required which can be obtained from Reception for a £5 deposit which will be given back when the laundry card is returned at the end of your tenancy. Credit can be added to the card in multiples of £5 and £10 through a machine in Reception during office hours. Each machine cycle costs £1.50. Read More ...

Pigeon holes containing your post are located within Reception. You can collect your post during office opening hours. Parcels and Recorded mail will be signed for by Victoria Hall staff without liability. Read More ...

You are responsible for ensuring that you leave your room and flat in the same condition that it was given to you. You will be asked to complete and return an inventory to record the condition of your room upon arrival. Marks, including those caused by blu-tac, white-tac or pins will require painting once you have left and you may be charged in line with our advertised schedule of charges. Read More ...

Maintenance should be reported to the Management Staff during office hours. Read More ...

Once reported a date and time will be arranged for a caretaker to attend your room or flat to rectify the fault. Occasionally it will not always be possible to complete the repair on the first visit and a subsequent visit may be necessary. Repairs are responded to on a priority basis, please be aware that it may not be possible to attend to your problem the same day you report it, especially at busy times of the year. Read More ...

If you have a maintenance problem that needs urgent assistance when the Management Office is closed you should contact the member of staff on site. The phone number is provided within your welcome information. The Caretaker will respond to your problem and do whatever is possible to resolve the issue, but it may not always be possible to complete the repair out of office hours. Read More ...

It is the resident’s own responsibility to clean their rooms and they share responsibility for the communal area of the flat. Management Staff will conduct monthly inspections and you are expected to ensure that your room and flat is not only clean on these days but also kept in a good condition throughout the length of your tenancy.  Failure to meet the required cleanliness standards on inspections will result in external cleaning contractors being brought in, the cost of which will be passed onto the resident(s). At the end of the tenancy the bedroom and flat must be returned in a good, clean condition to avoid cleaning charges, again it is the responsibility of all residents to ensure the kitchen and lounge are clean. The block stairways and entrance lobbies are regularly cleaned by Victoria Hall staff. Read More ...

Occasional overnight guests are permitted provided your flatmates agree. All overnight guests must be signed in at Reception for safety, security and so that staff know who is on site in the event of an emergency. You must accompany your guests at all times whilst they are on site and you are responsible for their behaviour. Read More ...

No, Victoria Hall does not have guest rooms available during the academic year. Read More ...

No pets of any type are permitted at Victoria Hall. Read More ...

We hope that you never have any reason to be dissatisfied with the service we provide you. However if you have any issues that you would like to bring up with us please contact a member of staff  in your Management Office who will endeavour to resolve the problem for you. Read More ...

Victoria Hall does not take any deposits. The payment you make upon booking is a rental payment. Read More ...

You can pay your rent by cheque or credit/debit card. It is also possible for payments to be made by cash or bank transfer but you will need to make arrangements with the Management Office for this as usually your rent will be automatically taken from the details you provided upon booking. You can choose to pay your rent in one payment at the start of your contract and by doing this you will receive a 3% discount off the total amount due! Alternatively you can choose to pay by instalments.  *Please note that the 1st payment is due upon booking and this will be before your student loan is in however the further 2 instalments are dated in order to accommodate the loan. Read More ...

All International students regardless of whether guarantor details can be supplied are required to pay the rent in full when booking the room. You can arrange to do this either by credit/debit card, international cheque or bank transfer. Please be aware that if paying by cheque or bank transfer the bank will usually deduct charges from the amount you send us and you will need to pay the amount due before you can move in. Read More ...

All UK students must provide a guarantor.  This is not only to guarantor rental payments but also in the case of any disciplinary issues.  International students without a UK guarantor must pay their rent in full upon booking. Read More ...

As the initial rent is due upon booking, this will not coincide with the date you receive your student loan and you may need to make alternative arrangements to ensure your rent is paid when it is due. Read More ...

If you are having financial difficulties you should contact a member of the Management Staff immediately. Failure to do so could result in interest charges being added to your account if you fail to pay on the due dates as well as legal proceedings being started against you and, where applicable, your Guarantor. Management staff can usually advise you of where to go to get additional financial help which will assist you in meeting your financial obligations. Read More ...

Please notify a member of Management Staff immediately with the new details to ensure your rent is taken on the due date and to avoid any unnecessary charges. Read More ...

Cheques should be made payable to: Victoria Hall Limited Read More ...

Victoria Hall cannot accept foreign currency or travellers cheques as payment. The safest and simplest way for international students to make a payment is by Credit/Debit card or bank transfer. Read More ...

Contact a member of the Management Team who will be able to advise you of payment amounts and dates due. Read More ...

If you don’t pay your rent daily interest may be added to the amount you owe to us. Your Guarantor will be contacted and will be asked to pay the amount that you owe. Victoria Hall will commence legal proceedings against any resident who fails to pay the rent due. These proceedings will also include action against the resident’s Guarantor. Read More ...

Provided you are a student in full time education you will be exempt from Council Tax. On occasion it may be necessary for you to provide documentation from your University to prove your exemption. Failure to do this will result in you and your flat being liable for council tax. Read More ...

Our rents are inclusive of electricity consumption up to the value of £200 per room. Statements are issued monthly and should your share of the charges incurred by the flat exceed this allowance you will be required to make additional payments for the additional electricity consumed. No charge is made for water consumption. There is no gas at Victoria Hall Newcastle. Read More ...

A 4Mb connection is provided to your room which is included in your rent. Should you wish to upgrade to a faster connection or take advantage of the add-on features you will be required to make an additional payment for these services. Read More ...

You are expected to ensure that your room and flat are returned at the end of your contract in good condition. You must make sure that all areas within the flat are cleaned thoroughly and that all rubbish and unwanted items are removed from the flat to avoid any charges being incurred. Damage to the flat or missing items will be charged for. You must ensure that all outstanding invoices are settled prior to your departure. A final flat and bedroom check will be completed at the end of your contract and you should arrange an appointment if you wish to be present when this takes place. Don’t forget to return your laundry card to get your £5 refund. Read More ...

During office hours they should be returned to the Management Office. If you move out when the office is closed you should put your keys in an envelope, with your name and room number clearly marked on it, and return them to the member of caretaking staff on duty. Read More ...

Victoria Hall does not take deposits. All damages will be invoiced for after your departure. Read More ...

Please see the downloads section to obtain a copy of the standard Victoria Hall Newcastle Tenancy agreement.  All residents will receive a copy of their tenancy to keep. Read More ...

If you cancel your contract before the contract begins you will be subject to our cancellation terms and charges. Please see the cancellation policy in the downloads section for Newcastle’s charges. Cancellations will only be accepted upon receipt of a completed cancellation form. Contact the Newcastle office to request a form. Read More ...

Your contract is for 42 weeks with Newcastle University and 43 weeks with Northumbria University and you will be liable for the full rent and unable to cancel after the contract starts. Should however you find someone not already contracted to the University or elsewhere in Victoria Hall who is willing to take up occupation of your room in agreement with your University, Victoria Hall will agree to release you from your contract upon receipt of their booking and you will be subject to an administration charge. Cancellations will only be accepted upon receipt of a completed cancellation form. Contact the Newcastle office to request a form. Read More ...

Once another student is found to take over your tenancy and Victoria Hall has released you from your contract you must vacate your room ensuring that it is left in a clean and tidy condition or cleaning charges will apply and return the keys to the Management Office. You will be refunded any overpaid rent after you have moved out. This refund will be calculated based on the date the new tenant takes up occupation of the room not the date you move out. Should no replacement tenant be found for your room you will be liable for the rent for the duration of your Tenancy Agreement. Read More ...