Student Accommodation in Wolverhampton

You can make an application on-line or you can request an application pack from us. To make an online application simply click on the Book Now link on our website. This will take you through the process. If you chose to pay in instalments you will need to send us details of a UK guarantor separately. Victoria Hall will not confirm your booking until all information is returned to us and the initial rent payment has been made. To request an application pack you can telephone us on 0845 810 9000, email us at wolverhampton@victoriahall.com or call into the office. We can send you the booking information by post or email. All you have to do is return all the documents to us. Read More ...

To take out a tenancy with us you need to be eligible for council tax exemption. This applies to all full time students and some part time students, if you are unsure your University or College should be able to advise you whether you are exempt.   Read More ...

Yes you can however you must highlight this information on your application brochure once received from your relevant University and you will be required to fill in some additional paperwork once you have arrived at the hall and will also be given an introductory tour from a member of staff to ensure you are happy with all policies, procedures, appliances and relevant documentation. Read More ...

When making your booking you can request to share with friends. We will not hold rooms for your friends, so it is up to you to make sure your friends apply at the same time as you so that we can try to place you in a flat together. Read More ...

All of our rooms are for single occupancy only. Read More ...

All our bedrooms come with large beds although the deluxe room offer more space for your added comfort and are only £6.00 per week difference in price. Read More ...

We look at the room type you have requested, your year of study, flat type and any other preferences. Victoria Hall will try to allocate you to a flat that is suitable to your situation and preferences, however it is not always possible for us to meet your requests. Read More ...

There is a section on your application form where you can state any preferences. Whilst we will do what we can to try to meet your requests, we cannot guarantee room type, flat type, location or the profile of the other residents in your flat. Read More ...

We have rooms available throughout the summer months for students and non-students. Please contact us to get further information and make a booking. Read More ...

All flats come with a cooker, hob, microwave, toaster and kettle provided. We also supply an extensive kitchen pack which includes cutlery, crockery and pans for you to use. Read More ...

Bedding is not supplied unless by prior arrangement. Contact the Wolverhampton office before you arrive for information and costs if you require this facility. Read More ...

All flats have a direct dial telephone supplied within the hallway. Calls between flats, to the Management Office and between most other Victoria Halls are free. To call out, residents are provided with an individual pin on request, call credit is purchased in advance and calls are charged on a pay-as-you-go basis. It is also possible for you to arrange for a telephone line for your individual bedroom if you wish. Read More ...

A broadband connection of speeds up to 4mb is provided to every room at Victoria Hall free of charge. If you want more, you can chose to upgrade to a 25Mb or even a 50Mb connection if you wish. Our provider also offers residents additional add-ons for TV, gaming and back-up. All residents wishing to use the internet services must sign up to the terms and conditions of use. To connect you will need a Cat 5 patch cable – if you don’t have one, we can sell you one at Reception. Read More ...

A 32inch digital flat screen TV is provided in every lounge of each flat which has a selection of TV channels from Freeview and Sky. Each bedroom has a TV aerial socket. Read More ...

Yes, it is possible for you to stay at Victoria Hall throughout your studies. Bookings are taken on a first come first served basis so be sure to re-book as soon as possible. Read More ...

Accommodation is available throughout the summer period so it is possible for you to move in early provided you book in advance. Read More ...

Make sure you bring your accommodation booking confirmation with you as well as some form of ID. If you have been asked to bring any additional items when making your booking make sure you have them with you as you will need to produce them before your keys will be issued. Read More ...

Victoria Hall has very limited parking on site. We do allow cars to use the car park (provided there is space available) but request that each car only stays for 15 minutes in the car park whilst you are unloading. Management staff will be able to direct you to local car parks after this time. Limited parking is available on the surrounding streets. Read More ...

Victoria Hall has staff on site 24 hours a day. At the start of contract we have extended opening hours and you are advised to arrive when the office is open. However if you arrive when the office is closed, instructions on the main reception door will advise you how to contact the member of staff on duty. Read More ...

You will be welcomed on arrival in our Management Office by a member of Victoria Hall staff. You will be asked to complete a registration card, a fire safety agreement and provide any documents that are outstanding from you. After this we will issue you with a welcome pack which contains your keys and all the information you need to live at Victoria Hall. Read More ...

Part of the University experience is meeting people from different backgrounds, interests and cultures. We hope that you will enjoy the diversity of University life, however should you be unhappy it is worth spending some time talking to your flatmates to try to come to some mutually agreeable solution. It is usually not possible for a room move unless an empty room is available. It is important to remember that moving to University is a stressful time and that initial teething problems are usually resolved within the first few weeks. Read More ...

It is not usually possible to change rooms after you have arrived. All rooms are allocated on a 42 week contract and unless another resident also requests a room swap we would be unable to change your room. Read More ...

Limited parking is available at Victoria Hall Wolverhampton on a first come first served basis. The cost for parking is £300.00 for the tenancy and you should enquire as to whether any spaces are available when you make your booking for accommodation. If you are allocated a space we do ask that on the first two weekends of the tenancy your car is not parked in the car park between the hours of 9am – 5pm. Read More ...

Parking is only available for those residents who have been allocated a parking space for the tenancy. We are unable to offer any parking to your visitors. Local car parks are available and the staff can give you directions to these. Read More ...

Our accommodation has gates at the entrances to ensure that only residents have access to the site. Visitors will need to contact Reception or yourself to gain access. All visitors should be signed in at Reception, this is for reasons of safety, security and to ensure that in the event of an emergency, Management know who is on site. Visitors must be accompanied by residents at all times whilst on site. Read More ...

All our residences are staffed 24-hours a day, 7 days a week by trained Caretakers or Security Guards. The Management Office is open Mon-Thurs 9am to 6pm and on Fridays 9am to 5pm. Read More ...

The Management Office is open Mon-Thurs 9am to 6pm and on Fridays 9am to 5pm. On a weekend or Bank Holiday the office is open between 12-1pm to allow you to collect post and report any maintenance issues. Read More ...

We provide 24 hour security with CCTV, electronic access control and a member of staff on site at all times. Our residents also have a responsibility for ensuring the site is kept secure and are asked to ensure the accommodation remains safe by not allowing access to non-residents and reporting anything suspicious to staff immediately. Read More ...

Smoking is not permitted in any area within Victoria Hall Wolverhampton; this includes bedrooms, stairways and external courtyard areas. Read More ...

A secure bike store is available on site and can be accessed by contacting the management office to allow you access. These are left at the owners’ risk. No bikes may be stored within the flats. Read More ...

A Cat 5 patch cable will be required to connect to the internet. These can be purchased from Reception. A CD is available to help you connect if you need it, as well as dedicated telephone support teams to help you if you have any problems. Read More ...

Victoria Hall does not provide a TV licence for the television supplied in the lounge area of your flat. Should you wish use this television or bring a television for your bedroom or access TV through your internet connection you will need to arrange for a TV licence. Please contact TV Licensing for further details. Read More ...

Basic insurance cover is provided for each resident. Details of your cover is provided within your welcome pack on arrival. Should you wish to make an insurance claim you will need to contact the insurance company directly. Read More ...

A laundry room is provided with washers and dryers on site. A laundry card is required which can be obtained from Reception for a £5 deposit. Credit can be added to the card in multiples of £5 and £10 notes through a machine in Reception. Each machine cycle costs £1.50. Read More ...

Pigeon holes containing your post are located within Reception. You can collect your post during office opening hours. Parcels and Recorded mail will be signed for by Victoria Hall staff without liability. Read More ...

You are responsible for ensuring that you leave your room and flat in the same condition that it was given to you. You will be asked to complete and return an inventory sheet to record the condition of your room upon arrival. Marks, including those caused by blu-tac, white-tac or pins will require painting once you have left and you may be charged in line with our advertised schedule of charges. Read More ...

Maintenance should be reported to the Management Staff during office hours, or if it is an emergency to the on-site caretaker. Read More ...

The Caretaker will attend to make the necessary repairs as soon as possible. Occasionally it will not always be possible to complete the repair on the first visit and a subsequent visit may be necessary. Repairs are responded to on a priority basis, please be aware that it may not be possible to attend to your problem the same day you report it, especially at busy times of the year. Read More ...

If you have a maintenance problem that needs urgent assistance when the Management Office is closed you should contact the member of staff on site. The phone number is provided within your welcome information. The Caretaker will respond to your problem and do whatever is possible to resolve the issue, but it may not always be possible to complete the repair out of office hours. Read More ...

It is the resident’s own responsibility to clean their rooms and they share responsibility for the communal area of the flat. Management Staff will conduct monthly inspections and you are expected to ensure that your room and flat is clean on those days. Failure to meet the required cleanliness standards will result in external cleaning contractors being brought in, the cost of which will be passed onto the resident(s). At the end of the tenancy the bedroom and flat must be returned in a good, clean condition to avoid cleaning charges, again it is the responsibility of all residents to ensure the kitchen and lounge are clean. The block stairwells are regularly cleaned by Victoria Hall staff. Read More ...

A bin store is located on site and all rubbish must be taken directly from your flat down to the bin store. The bins are emptied each Tuesday and Friday morning by Wolverhampton City Council. Rubbish should not be left in flats or in stairwells; removal of rubbish by Victoria Hall staff is chargeable. Read More ...

Occasional overnight guests are permitted provided your flatmates agree. All overnight guests must be signed in at Reception for safety, security and so that staff know who is on site in the event of an emergency. You must accompany your guests at all times whilst they are on site and you are responsible for their behaviour. Read More ...

No, Victoria Hall does not have guest rooms. Read More ...

No pets of any type are permitted at Victoria Hall. Read More ...

We hope that you never have any reason to be dissatisfied with the service we provide you. However if you have any issues that you would like to bring up with us please contact a member of staff in your Management Office who will endeavour to resolve the problem for you. Read More ...

Victoria Hall does not take any deposits. The payment you make upon booking is a rental payment. Read More ...

You can pay your rent by cheque or credit/debit card. It is also possible for payments to be made by cash or bank transfer but you will need to make arrangements with the Management Office for this as usually your rent will be automatically taken from the details you provided upon booking. You can choose to pay your rent in one payment at the start of your contract if you want, in doing this you receive a 3% discount off the total amount due! Alternatively you can choose to pay in 5 instalments. Read More ...

If you do not live in the UK and do not have a UK guarantor, you will need to pay for your rent in full on 1st Aug 2011. You can arrange to do this either by credit/debit card, international cheque or bank transfer. Please be aware that if paying by cheque or bank transfer the bank will usually deduct charges from the amount you send therefore you will need to pay any outstanding charges before you can move in. If you would like to pay by bank transfer please contact the Wolverhampton Management office for their bank account details. Read More ...

All UK students must have a UK guarantor and can pay their rent either by instalments or for the whole year in advanced when making the booking. International students without a UK guarantor must pay their rent for the full year in advance when booking. Read More ...

If you are having financial difficulties you should contact a member of the Management team immediately. Failure to do so could result in interest charges being added to your account if you fail to pay on the due dates as well as legal proceedings being started against you and, where applicable, your Guarantor. Management staff can usually advise you of where to go to get additional financial help which will assist you in meeting your financial obligations. Read More ...

Please notify a member of the Management Team immediately with any new details to ensure your rent is taken on the due date and to avoid any unnecessary charges. Read More ...

Cheques should be made payable to: Victoria Hall Limited Read More ...

Victoria Hall cannot accept foreign currency or travellers cheques as payment. The safest and simplest way for international students to make a payment is by Credit/Debit card or bank transfer. Read More ...

Contact a member of the Management Team who will be able to advise you of payment amounts and due dates. Read More ...

If you don’t pay your rent then daily interest may be added to the amount you owe to us. Your Guarantor will be contacted and will be asked to pay the amount that you owe. Victoria Hall will commence legal proceedings against any resident who fails to pay the rent due. These proceeding will also include action against the resident’s Guarantor. Read More ...

Provided you are a student in full time education you will be exempt from Council Tax. However on occasion it may be necessary for you to provide documentation from your University to prove your exemption. Failure to do this will result in you and your flat being liable for council tax. Read More ...

Our rents are inclusive of electricity consumption up to the value of £300 per room (or pro rata for contractual term of less than one academic year). Statements are issued monthly and should your share of the charges incurred by the flat exceed this allowance you will be required to make additional payments for the additional electricity consumed. No charge is made for water consumption. There is no gas at Victoria Hall Wolverhampton. Read More ...

An internet connection of speeds up to 4mb is provided to your room free of charge. Should you wish to upgrade to a faster connection or take advantage of the add-on features you will be required to make a payment for these. Read More ...

You are expected to ensure that your room and flat are returned at the end of your contract in good condition. You must make sure that all areas within the flat are cleaned thoroughly and that all rubbish and unwanted items are removed from the flat to avoid any charges being incurred. Damage to the flat or missing items will be charged for. You must ensure that all outstanding invoices are settled prior to your departure. A final room and bedroom check will be completed at the end of your contract, you should arrange an appointment if you wish to be present when this takes place. Don’t forget to return your laundry card to get your £5 deposit refunded however any laundry credit on the card cannot be refunded. Read More ...

During office hours they should be returned to the Management Office. If you move out when the office is closed you should put your keys in an envelope with your name and room number clearly marked on it, and return them to the member of staff on duty. Read More ...

Victoria Hall does not take deposits therefore any damage caused will be invoiced either during the tenancy or after your departure. Read More ...

Please click here to download a copy of the standard Victoria Hall Wolverhampton Tenancy Agreement. All residents will receive a copy of their tenancy on arrival to keep. Read More ...

If you cancel your contract before it begins you will be subject to our cancellation terms and charges. Please see the downloads section for Wolverhampton’s cancellation charges. Cancellations will only be accepted upon receipt of a completed cancellation form. Contact the Wolverhampton office to request a form Read More ...

Your contract is for 42 weeks and you will be liable for the full rent and unable to cancel after the contract starts. Should you find someone who is willing to take up occupation of your room, Victoria Hall will agree to release you from your contract upon receipt of their booking and you will be subject to an administration charge. Cancellations will only be accepted upon receipt of a completed cancellation form. Contact the Wolverhampton office to request a form. Read More ...

If another tenant is found to take over your tenancy Victoria Hall will agree to release you from your contract. You will be required to pay an administration charge. You must vacate your room and return the keys to the Management Office. You will be refunded any overpaid rent after you have moved out. This refund will be calculated based on the date the new tenant takes up occupation of the room not the date you move out. Should no replacement tenant be found for your room you will be liable for the rent for the duration of your Tenancy Agreement. Read More ...